Prescription refills may be requested during our regular office hours, Monday-Friday between the hours of 7:30am to 4:30p.m. Please allow 48 to 72 hours for all prescription refills. Refills may require an office visit for continuation.
The fastest way to have your child's on-going medication refilled is to contact your pharmacy and ask them to fax the refill request to our office at 678-252-2248.
Medications requiring pre-authorization may require longer than 72 hours. GPAM will do one prior-authorization, but if medication is denied after the first prior authorization is done, there will be a $25.00 fee for appeal.
You may call our office at 770-995-0823 and follow the prompts to the prescription refill line. You may also send a request via the patient portal. If calling, please leave the name of the child, spelling the last name and first, date of birth, name and dosage of the medication, and the name, address and phone number of the pharmacy. If your child is on a medication which is continuing in nature, we ask that you monitor the amount you have on hand and plan ahead to have the prescription refilled before you run out. You may incur a charge for non-urgent prescription request after hours.
Please be advised that certain prescriptions can only be refilled by the original prescribing provider. To promote continuity of care, it is imperative that certain medicines are followed by the original providing prescriber, to ensure your child's ailment is improving. Since the original prescribing physician did the initial history of present illness, only that physician would be best to document and prescribe further medicine. To that respect, it is our policy that refills of certain medicines precribed by doctors outside our practice will need to be made by the original prescribing physician.